Shipping policy

Shipping Policy

At Grow Prett, we try our best to deliver your order safely, quickly, and on time. Please read our shipping policy carefully before placing your order.

Fast Delivery

We aim to process and dispatch orders as quickly as possible so customers can receive their parcels without unnecessary delay.

Customer Support

Our customer support team is available to help you with order updates, delivery questions, tracking details, and shipping-related concerns.

For support, you can contact us at:

Email: info@growprett.com
WhatsApp: +92 3002112560

Courier Partners

Grow Prett works with trusted courier services for local deliveries across Pakistan. Our courier partners may include:

TCS
Leopard
M&P
Trax
Other available courier services depending on location

Courier service may vary based on your city, area, and delivery availability.

Free Delivery in Pakistan

Grow Prett offers free delivery all over Pakistan.

Please make sure your name, phone number, city, and complete address are correct while placing your order to avoid delivery delays.

Delivery Time

During Normal Days

Local Delivery: 3 to 5 working days, InshaAllah
International Delivery: 5 to 10 working days, InshaAllah

During Sale Days

Local Delivery: 5 to 10 working days, InshaAllah
International Delivery: 10 to 14 working days, InshaAllah

Please note that delivery times are estimated and may vary due to courier delays, weather conditions, public holidays, sale rush, stock availability, address confirmation, or other circumstances beyond our control.

Order Processing

Once your order is placed, our team will verify the order details and prepare your parcel for dispatch. If any information is incomplete or incorrect, our team may contact you for confirmation.

Orders may be delayed or cancelled if the customer does not respond to verification calls or messages.

Delivery Responsibility

After the parcel is handed over to the courier company, Grow Prett will share tracking details where available. Courier delays, missed calls, incorrect addresses, or customer unavailability may affect the delivery timeline.

Customers are requested to keep their phone active so the courier team can contact them easily.